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Welcome to 4Loot - Win great Loot simply by searching the web at 4Loot.com! It's easy, fast and fun! Just use 4Loot.com to search the web, the same way you would any other search site (we use Yahoo's search platform). As you search you'll have the ability to win coins which you can exchange for great Loot, such as Facebook Credits. We'll be adding additional prizes and features soon. Happy searching!

How it Works

4Loot Frequently Asked Questions

We have organized some of the most frequently asked questions around a variety of topics to help improve your experience with 4Loot. Click on the section below which is most related to your question.

  1. How Does 4Loot Work
  2. Registering and Logging In
  3. My account is Frozen
  4. Coin Balance Questions
  5. Searching and Winning
  6. Referring Friends
  7. Purchasing Facebook Credits
  8. Purchasing Amazon Gift Cards
  9. 4Loot on Facebook
  10. Sharing to Facebook
  11. 4Loot Toolbar
  12. 4Loot Quiz
  13. Word Dash
  14. Daily Return Bonus
  15. Birthday Blitz & Poll Blitz
  16. 4Loot Videos
  17. 4Loot Surveys
  18. 4Loot Deals
  19. 4Loot Shopping
  20. Search with Friends
  21. 4Loot Weekly Leader
  22. Instant Hourly Winner

How Does 4Loot Work

1. Join and Search the Web

To get started, join 4Loot.com and start searching the web. We use top search technology from Yahoo! to provide you with great search results. Joining is a snap but you'll need to have a Facebook account. To help you remember to use 4Loot for all your searching, set 4Loot as your homepage

What if I am not a Facebook user?

We use Facebook Connect to create user accounts. Unfortunately, you can't join 4Loot if you're not already a Facebook user. So, just sign up with Facebook and create a Facebook account and then come back to 4Loot to Connect.

Do I need to pay anything to use 4Loot?

No, this is a free service which allows you to win great prizes like Facebook Credits. There is no purchase necessary to search or win. All you need to do is search the web like you normally do.

2. Win Coins as You Search

While you search the web, you'll be able to win coins. You don't need to pay anything to win your coins. Just search as you normally do – clicking on ads won't improve your chances of winning. From time to time, you will be alerted that you have won on the search results page.

How do you determine when I win?

We have a random algorithm that determines when you will win and how much. Use 4Loot for your normal searches and you'll be winning coins in no time. Please don't submit bogus searches to try to increase the amount that you are winning – we reserve the right to shut down accounts that don't appear to be legitimate searchers or otherwise appear to be trying to game the system

3. Purchase Loot with Your Coins

When you win enough coins, you can exchange them for great Loot such as Facebook Credits. To purchase your Facebook Credits, just visit the Loot page where you can purchase various denominations of Facebook Credits with your coins. Once you make a purchase, we will begin the process of adding those credits to your Facebook account.

How long until I receive my Facebook Credit?

Right now, your purchase will take up to 48 hours to process. Once it is processed, we will email you the specific gift card code which can be used to redeem your gift card. The email will be sent to the email address stored in your Facebook account. If you don't see the email from us after 48 hours, please email us at support@4Loot.com. Please be sure to include your name, date of purchase on 4Loot and the type of gift card which you purchased. We'll get back to you as soon as possible.

What other types of Loot can I buy?

At the moment, we're just offering Facebook Credits, but we will be adding more prizes in the near future. If you have any suggestions, please email us at support@4Loot.com or post on our Facebook page

4. More Information about 4Loot

Where can I get more news about 4Loot?

To stay up-to-date, become a Fan of 4Loot on Facebook and follow us on Twitter. We'll keep you updated on all the exciting news about 4Loot and our users.

How can I win more coins?

In addition to searching, there are a number of other ways to win Coins. Fan us on Facebook to participate in contests and quizzes where you have the ability to win Coins. We also offer periodic promotions on our homepage such as the Hourly Instant Winner and Spin-to-Win. You can also earn Coins when you download our 4Loot Toolbar and shop at an affiliated merchant. We'll be introducing additional ways to earn Coins, so stay tuned. For a detailed list of ways to maximize your winnings, please visit the How to Earn More Loot page.

How can I set 4Loot as my homepage?

Setting 4Loot as your homepage is a great way to remember to use it to search the internet. Depending on your internet browser, the procedure is different. Here is a guide to some of the most popular browsers.

Firefox: Use the "Tools" menu then select "Options…". Now, select the "Main" tab at the top of the pop-up box. You should see an area on the pop-up called "Home Page:". Just enter http://www.4Loot.com in this area. Then, at the bottom of the pop-up, click "OK".

Internet Explorer: Use the "Tools" menu then select "Internet Options". Now, select the "General" tab at the top of the pop-up box. You should see an area on the pop-up called "Home Page". Just enter http://www.4Loot.com in this area. Then, at the bottom of the pop-up, click "OK".

Safari: Open a Safari browser window. In the toolbar at the top of the window, click Safari > Preferences. In the Preferences window, click the General tab. In the "Home page" field, type http://www.4Loot.com. Click the red Close button.

Chrome: Go to the upper right hand corner of the screen and click on the Tools Icon. Select "Options" or "Preferences". Under the basics tab and under the Home Page section, choose "Open this page". Add http://www.4Loot.com to the URL box and click close.

Registering and Logging In

I’m having issues logging into the site?

Please try to log out of Facebook, clear the cache in your browser and restart the browser. This usually helps.

If that doesn’t work, make sure that you have javascript enabled in your browser and aren’t using any browser extensions that block Facebook.

You can also try to login from the login page

Why does it say that new registrations from my region are not being accepted?

Unfortunately, we have no plans of opening up membership in your region in the near future. High amounts of fraud were detracting from our ability to provide the best possible user experience. Sorry that you are not able to use our site at present.

How do I remove 4Loot?

If you want to remove 4Loot, you need to click on the "Account" menu within Facebook and select "Privacy Settings". Then, on the lower left of that page, click on the link for "Edit your settings" in the "Apps and Websites" section. Now, click the "Edit Settings" button for the Apps you use and remove 4Loot.

My Account is Frozen

Why is my account frozen?

Our Terms state that you're unable to use multiple accounts to try and win coins. Thus, unfortunately we've had to freeze your accounts. As we mention in the Terms and the Official Rules, 4Loot is supposed to be used as a normal search engine, with the benefit that searchers can win Loot Coins as they search. Individuals that don't use the site like a normal search engine are not eligible to participate.

Coin Balance Questions

I just won some coins and my balance is incorrect?

Please check your profile page. This balance will always be correct. When you win coins by searching, your coin balance in the upper right will update immediately (before the spinner stops) so you may miss the update.

The Last Win listed on your profile page is just your last win from searching. So, it doesn’t include all other types of coin wins that you might receive.

My coin balance displayed on the toolbar is incorrect.

The coin balance in the toolbar will occasionally be out of sync with your actual coin balance. You can always find your correct coin balance by looking at your profile page.

Searching and Winning

Why am I not winning coins when I search?

Each time you search on 4Loot you'll win anywhere from 0 to 30 Coins. Those who use the site like a normal search engine will win more frequently. Typing random terms simply to try and win Coins will actually hurt your chances of winning. You'll be notified on the search results page whenever you win. Thus, just keep searching normally and you'll be winning Loot in no time. To learn more about our suggested search behavior, please have a look at our search tips

For more ways to win Loot please check out Earn More Loot. Thanks for using 4Loot and good luck searching!

I am searching normally but I’m still not winning.

If you are searching naturally, then you are probably just in the middle of a dry spell. Given the random nature of winning, these will happen from time to time. The best advice is to just slow down, search naturally and you'll start winning again soon. Good luck with your searching!

I am searching normally and received a warning pop-up

If you're searching normally, I wouldn't worry about the pop-up. It's just trying to give you some tips on the best ways to search and win coins. If you want more tips, please take a look at our search tips.

How can I win more coins (I’ve already invited friends)?

Our advice for continuing to win more coins would be threefold:

Each time you search on 4Loot you'll win anywhere from 0 to 30 coins. Those who use the site like a normal search engine will win more frequently. You'll be notified on the search results page whenever you win. Thus, just keep searching and you'll be winning Loot in no time. For more ways to win Loot please check out Earn More Loot. Thanks for using 4Loot and good luck searching!

Referring Friends

My friend whom I invited joined 4Loot but he is not listed as my recruit.

To get credit for a recruit, he must join directly from your invitation or link. If he has visited 4Loot on his own or through someone else’s link, you won’t get credit for him. If he is not listed as your recruit on your profile page, he must have visited 4Loot previously or through someone else’s link.

I invited some friends but I didn’t earn my coins yet.

When you invite a friend and they join directly through your referral, you will earn coins when they win by normal search. You won’t win if they win bonus coins through the daily return bonus, blitz, word dash, shopping or other ways to win. You can see how many coins that you have earned from your recruits on your 4Loot profile page.

Not all of my recruits are showing on the profile page

Yes, the profile page will only show pictures for about 30 recruits. However, you can check the total number of recruits on that page.

Purchasing Facebook Credits

Where do I convert my coins into Facebook Credits?

Simply visit the Loot page and you'll need to convert your coins into a Tango Card which can then be converted into Facebook Gift Cards. Convert your coins to a Tango Card and you'll receive an email when the transaction has been processed. At that point, visit www.tangocard.com and follow the instructions to get a Facebook Gift Card. This gift card code will be emailed to you. Remember that transactions can take up to 48 hours to be processed. It's really easy.

I’m trying to buy Facebook Gift Cards but I keep getting a pop-up saying that the internet is not cooperating. What should I do?

To allow you to purchase FB Gift Cards, can you please try the following:

  1. Check if your browser has any ad-blocking or Facebook-blocking extensions or plugins installed. This can interrupt our communication with Facebook to give you the Credits. If so, please remove them and restart your browser.
  2. If that doesn't help, please try to log out of Facebok, clear the cache in your browser and restart your browser.
  3. If you are still having problems, please try using another browser.

Hopefully that will resolve the issue for you.

Where do my Credits show up in my Facebook account?

After you redeem your Tango Card for a Facebook Gift Card, you'll receive an email with a gift card code which can be redeemed on Facebook for Credits. Converting your gift card into Credits is really easy. The email will have all the details.

After you redeem your gift card on Facebook, your Credits (if you haven't already spent them) should be visible in the Facebook account. In Facebook, please go to the "Account" menu in the upper right and then choose "Account Settings". Now, select the "Payments" tab and you should be able to see your Credits balance. Hopefully, your Credits will show up there soon.

How long does it take for my Facebook Credits to show up in my Facebook account?

After you purchase your Tango Card on 4Loot, it can take up to 48 hours to process. You can also check on your profile which will show the state of your transaction. Once your transaction is processed, you can convert your Tango Card into a Facebook Gift Card.

I never received my Facebook Credits which I purchased several days ago and the transaction is listed as complete on my profile page.

If you have properly redeemed your gift card, it might be a Facebook issue. Facebook has been having some issues with displaying Facebook Credits recently. They are looking into the problem but they don't know when it will be resolved. Unless you have bought something, your balance will still be correct but it just isn't properly displaying.

We did find a way to get your balance to update. Could you try to buy something in a game (as if you had FB Credits) and then see if your balance updates? BE CAREFUL about trying to buy something because Facebook might do an autobuy if you have enough Credits for something. DON'T actually buy anything but just see what it tells you your FB Credit balance is where you start the process of trying to buy it.

This should cause the Credits to show up in your account.

I tried to buy something in a game and my Facebook Credit balance still didn’t update.

This is likely a Facebook issue. If you want to have Facebook look into the matter, please use this page to contact their support team: Facebook Help: Purchasing Facebook Credits

This link might help you submit your question to Facebook faster:

Facebook Payments Support Center

My transaction is listed as an “error” on my 4Loot profile page.

We received an error message from Facebook when we tried to grant your Facebook gift card purchase. It appears that your Facebook account might not be accepting new FB Credit transactions for some reason.

You will need to resolve your account issue directly with Facebook. Please go to the following page and fill out the form.

Facebook Help: Disabled Payments

Once, your issue is resolved by Facebook, you should be able to purchase your FB credits on 4Loot.

Amazon Gift Cards

Where do I convert my coins into Amazon Gift Cards?

Simply visit the Loot page and you can convert your coins into Amazon Gift Cards. Remember that transactions can take up to 48 hours to be processed.

Why do I not see Amazon.com Gift Cards as an option for redeeming my coins on the Loot page?

Unfortunately, Amazon.com Gift Cards are only available to 4Loot users based in the United States.

Where can I use my Amazon Gift Cards?

Amazon.com Gift Cards can be used for participating products on Amazon.com. Unfortunately, they will not work on other Amazon domains such as Amazon.co.uk or Amazon.ca. This is due to the manner in which Amazon organizes their business

I’m trying to buy Amazon Gift Cards but I keep getting a pop-up saying that the internet is not cooperating. What should I do?

To allow you to purchase Amazon Gift Cards, can you please try the following:

  1. Check if your browser has any ad-blocking or Facebook-blocking extensions or plugins installed. This can interrupt our communication with Facebook to give you the Credits. If so, please remove them and restart your browser.
  2. If that doesn't help, please try to log out of Facebok, clear the cache in your browser and restart your browser.
  3. If you are still having problems, please try using another browser.

How do I receive my Amazon Gift Card?

After the transaction is processed by 4Loot (which can take up to 48 hours), your Amazon Gift Card will be emailed to the email address which is used for your Facebook account. If you can’t find the email, visit your Profile page and look under your Loot Purchases. Your Amazon Gift Card purchase should be listed with a status. If the status is “Pending”, that means that 4Loot is still working to complete the transaction. If it is listed as “Complete”, you should be able to see the code for the gift card.

How long does it take for my Amazon Gift Card to arrive to my email?

After you purchase your Amazon Gift Card on 4Loot, it can take up to 48 hours to process. Once your transaction is processed, your Amazon Gift Card will be emailed to the email address which is used for your Facebook account. You can also check on your Profile page which will show the state of your transaction.

I never received my Amazon Gift Card which I purchased several days ago and the transaction is listed as complete on my profile page.

Your Amazon Gift Card purchase should be listed with a status. If the status is “Pending”, that means that 4Loot is still working to complete the transaction. If it is listed as “Complete”, you should be able to see the code for the gift card.

My transaction is listed as an “error” on my 4Loot profile page

Please email us at support@4Loot.com and we can look into the matter for you.

I attempted to use my gift card on Amazon.com and it didn’t work

Please make sure that you are purchasing on only Amazon.com and that the gift card number is entered exactly correctly. If you are still having problems, you’ll need to contact Amazon. Please find more help here: Amazon.com Help: Gift Cards

When do the gift cards expire?

The Amazon.com Gift Cards have no expiration date.

How can Amazon.com Gift Cards be used?

Amazon.com Gift Cards ("GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. For complete terms and conditions, see Amazon.com Gift Card Terms and Conditions. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. ©,®,™ Amazon.com Inc. and/or its affiliates, 2012. No expiration date or service fees.

4Loot Facebook Page

Why can’t I post to your Facebook wall?

Apologies that you're having problems. We’ve had to block some folks when they’ve posted the answer to the QotD on our Wall, which is against the rules. Other users were blocked for posting non-constructive comments or inaccurate comments about 4Loot on the wall. You may have inadvertently been included in this group. If not, it might be a technical issue with Facebook which would be out of our control. Hopefully it will resolve itself soon. Thanks for using 4Loot and good luck searching!

Sharing to Facebook

I’m not able to share anything from 4Loot onto Facebook.

Can you please try the following:

  1. Check if your browser has any ad-blocking or Facebook-blocking extensions or plugins installed. This can interrupt our communication with Facebook . If so, please remove them and restart your browser.
  2. If that doesn't help, please try to log out of Facebook, clear the cache in your browser and restart your browser.
  3. If you are still having problems, please try using another browser.

Also, there is a daily limit from Facebook on the number of posts and invites that you can make. If you haven't done that many, you might want to try to remove the 4Loot application from your Facebook account then log out of 4Loot. Next, log back into 4Loot and grant permissions. Don't worry - no data will be lost. That might help.

How do I turn off or turn on the posting of events to my Facebook Timeline?

Certain events on 4Loot like winning coins, earning referral coins, and winning the blitzes will be auto-posted to your Timeline. If you would like to deactivate this, you can find a link on your profile page underneath your picture on the right hand side.

4Loot Toolbar

What does the Toolbar do?

By downloading the 4Loot Toolbar you'll be able to win Coins by searching in the same way you currently do when you search at 4loot.com. We may also periodically offer contests to reward users who search directly via the Toolbar. For Internet Explorer and Firefox users, the 4Loot Toolbar also enables you to earn Coins whenever you shop at an affiliated merchant site. There is an indicator light in the Toolbar that will notify you when you're on one of these sites. The light will turn 'green' if an award is available. The Toolbar also has special messaging capabilities. We'll use this messaging to keep you up-to-date on contests and new features, thus helping to ensure that you maximize your Coin winnings.

How do I download the 4Loot Toolbar?

You can download the 4Loot Toolbar. At the moment, the Toolbar is only compatible with Chrome, Firefox, Internet Explorer and Safari. If you're not using one of these browsers, but you'd still like to use the Toolbar, please visit www.mozilla.com/firefox or www.google.com/chrome to download a compatible browser.

How do I earn Coins by shopping when I've downloaded the Toolbar (FIREFOX AND INTERNET EXPLORER TOOLBARS ONLY)?

If you've downloaded the Toolbar you'll see a rewards indicator light in the Toolbar itself. This light will turn 'green' when you're on an affiliated website. When you make a purchase from this website you'll have the ability to earn Coins. If the indicator light is 'yellow', click on it for more details as to what you need to do to earn Coins. For more details on how many Coins you can earn and when Coins are allocated to your account, please see the information below regarding the 'The 4Loot Shopping Mall'.

When will I receive my coins from purchases I made via the toolbar?

Keep checking your 'Me' tab. Over the next one to two weeks you should see a record of your purchase, which will include the number of coins you've earned. The status of this will be listed as 'Pending' until the merchant confirms that the transaction was finalized and no returns were made. Once we receive this confirmation we'll switch the status to 'Complete' at which point the coins will be allocated to your account. The coins may take several weeks to be credited to your account depending on when we get notification from the merchant partners that the transaction has cleared. I hope that answers your question, but if you do have any other issues please send us an email. Thanks for using 4Loot!

Why did I not receive Coins for a purchase when it said I would?

Our shopping and toolbar products are managed by a third party. We fund Coin rewards by allocating a portion of the affiliate fee that we receive from our third party when a user makes a direct purchase at an affiliated merchant site. In some instances, we don't receive a fee. This can happen in some cases for a variety of reasons:

In the above cases and a few others, 4Loot does not receive credit for the purchase and we can't award coins for these transactions. We're sorry for any confusion that might have been caused.

How do I uninstall the toolbar?

We're sorry to see that you'd like to uninstall the toolbar, but we do hope you enjoyed using it.

Here's how to uninstall the toolbar:

My toolbar keeps disappearing?

It sounds like you will need to Lock your toolbar. Here’s how to do it:

Hopefully that will do the trick!

How do I refresh my toolbar?

If your toolbar is not updating or responding properly, you might need to refresh it. Here’s how:

4Loot Quiz

Where do I enter my answer for Quiz?

To win, you just need to enter your answer as a search at 4loot.com. Just submit it like a normal search. You must be logged in to win. If you answer is correct, you will see a pop-up informing you that you have won. Please visit the Quiz of the Day (QotD) page for more information.

Where do I find the question?

To participate in the quiz of the day, you need to find the question on our Facebook Fan page (www.facebook.com/4Loot). So, head to that page and like it. From time to time, a new question is posted on that page. You can select to see only 4Loot’s posts by clicking the “4Loot” link which is right underneath the pictures at the top of the page. Once you see the question, you just need to enter your answer as a search at 4loot.com. Just submit it like a normal search. You must be logged in to win. If you answer is correct, you will see a pop-up informing you that you have won.

For more information on the quiz, please read the Quiz of the Day (QotD) page.

This video might help as well: 4Loot.com - Quiz of the Day Video

I had the correct answer, but it wouldn’t accept it?

If you are not seeing a pop-up when you enter the answer, your answer is not correct so keep searching!

If you see a pop-up that you or someone else in your household already won, please refer to the ‘Me’ tab (or profile page), as this will show you the last time you won the QotD. Make sure to refresh this page. If you haven’t already won, then someone at your IP address has won already. We unfortunately had to limit this as too many people were trying to win with multiple accounts. Someone in your household won today’s QotD, which is why you couldn’t win.

I didn’t receive the coins for winning the quiz.

The coins are instantly added to your account so you may have missed the change. If you see your last quiz win on your profile page is updated for today’s win, then the coins have been added to your account.

Word Dash

How does Word Dash work?

The Word Dash is a quick, easy way to win more coins. Each day on our Facebook page, we will announce a new Word Dash contest at a random time. Once Word Dash is live, it is open to a limited number of winners. To win, you just need to visit the Word Dash page and find the Daily Word. Then, enter it as a search on 4loot.com. You’ll win some coins and add a new word to your vocabulary!

I had the correct word, but it wouldn’t accept it?

If you are not seeing a pop-up when you enter the word, your word is not correct so please check your spelling!

If you see a pop-up that you or someone else in your household already won, please refer to the ‘Me’ tab, as this will show you the last time you won the Word Dash. Make sure to refresh this page. If you haven’t already won, then someone at your IP address has won already. We unfortunately had to limit this as too many people were trying to win with multiple accounts. Someone in your household won today’s Word Dash, which is why you couldn’t win.

I was a random comment winner but didn’t get my coins.

If you see your profile picture on the list of random comment winners, your bonus coins have already been added to your account.

Daily Return Bonus

I searched for several days in a row and the daily return bonus has reset back to day 1.

The return bonus is based on 24 hours from the time you searched and claimed the Day 1 bonus. Each day will start at 24 hours after the Day 1 initial search and you'll have 24 hours from that point to claim the next day's prize. If you miss one of these 24-hour periods it gets reset back to Day 1.

I am unable to spin for my Daily Return Bonus. There is no wheel to spin.

Please make sure you have the latest version of Adobe Flash installed. You can get it at get.adobe.com/flashplayer. Remember that the flash won't work on an iOS device (iPhone, iPad, etc.).

Birthday Blitz & Poll Blitz

How does Birthday Blitz work?

The Birthday Blitz is a fun game where you guess which famous figures were born on today’s date in the past. Each day on our Facebook page, we will launch the Birthday Blitz at a random time. Once Birthday Blitz is live, it is open to a limited number of winners. To win, you just need to visit the Blitz page and find the answer the multiple choice question. If you’re right, you’ll win coins!

The answer is wrong. I looked up the winning choice and he/she was not born on today’s date.

Please double-check your data source or look for another source of information. If you are convinced that you are correct, the error could be on our end. Unfortunately, our birthday database is not perfect so there might be some mistakes. Our apologies but please play again tomorrow as this is a rare occurrence.

How does Poll Blitz work?

From time to time, we will run Polls on the Blitz page. These will be announced on our Facebook page. The Poll Blitz is open to a limited number of winners. To win, you just need to visit the Blitz page and find the answer the multiple choice question. After you answer, you’ll win coins!

I was a random comment winner but didn’t get my coins.

If you see your profile picture on the list of random comment winners, your bonus coins have already been added to your account.

4Loot Videos

I can’t watch the videos? There is just a blank below where is says watch and win X coins.

To allow you to watch the video, can you please try the following:

Hopefully that will resolve the issue for you.

I watched the videos but didn’t receive coins.

The watch and win is still in beta testing and we are working on improving it. However, it can take up to 24 hours for your coins to be posted. So, I would suggest waiting until tomorrow.

If they don't show up, please try to reset your internet connection and watch one video. If you don’t receive coins within 24 hours, then it is likely that there is some issue which we will try to get resolved in the coming weeks.

How come it says that there are no videos available for me?

The videos are provided by a partner. Sometimes the inventory of available videos is limited. It is also restricted by demographics (they want to target the right age and gender groups for certain videos). Please check back in a couple of days and keep your eye on the homepage for an alert that videos might be available for you. 

4Loot Surveys

I completed one of the 4Loot Surveys and haven’t received my coins?

If you don't see the coins earned on the right side of the 4Loot Surveys page, you will need to contact our survey provider as we don't have any information about these completions.

To contact our survey provider by clicking on the "Need Help?" link at the bottom of the page which has the list of surveys and offers. You might need to provide your user number which can be found in your referral link on your profile page (underneath your picture).

Hopefully, they will be able to sort this out for you.

4Loot Deals

I completed one of the 4Loot Deals and haven’t received my coins?

It can take up to 24 hours or longer for coins to be received for offers. For more information about the 4Loot Deals, please see the TrialPay FAQs. There is a customer support contact form from our partner Trialpay on that page. They will be able to look into your issue. We don't have access to the information about specific offers.

If you need to provide them with your 4Loot user id number, you can get that number within your referral code of your profile page (at the top right under your picture).

To check if your coins have been awarded, please look on the 4Loot Deals page

4Loot Shopping

4Loot offers a Shopping Mall where users have the ability to purchase goods from other third party websites. These websites often offer Coin rewards when purchases are made via the 4Loot Shopping Mall.

How do I earn Coins by shopping via the 4Loot Shopping Mall?

Coins can be earned by clicking any merchant links in the 4Loot Shopping Mall and making a subsequent purchase on the merchant's website. Your click generates a special code that tells the merchant to record your purchase and pass back the information so the appropriate Coins will be credited to your account.

How many Coins can I earn?

The amount of Coins you earn varies from merchant to merchant based on what our Partner has negotiated with them on an individual basis. Coins earned per purchase or dollar spent is listed next to each merchant in the 4Loot Shopping Mall.

Is there a limit to the amount of Coins I can earn?

No. You can earn as many Coins as you like. There is no cap.

How much does it cost to earn Coins?

It's FREE! There are no costs or fees to shop and earn Coins through the 4Loot Shopping Mall.

Where can I view my total Coins?

You can view your purchase history and Coins earned by visiting your profile page. You'll also be able to view the status of your Coins earned, as sometimes it can take up to 8 weeks for the Coins to be processed and awarded to your 4Loot account.

Do I have to shop through the 4Loot Shopping Mall to earn Coins?

Not necessarily. You can shop online by clicking any merchant link in our 4Loot Shopping Mall, or by installing the 4Loot Toolbar to earn Coins when you shop directly at a merchant's website. If they are participating in our program, a message will appear telling you that Coins will be credited to your account, or that you must click to the 4Loot Shopping Mall first to make sure they are credited.

How often are transactions and Coins reported?

Transaction reports are updated daily with the latest purchase and Coins information gathered from our online merchants. Please note there may be a lag of up to 8 weeks from the time of purchase to the time the contribution is awarded to your account. This is primarily true with travel merchants, like Expedia, who will not credit your account with a reward until the actual travel dates have passed. For instance, if you purchase tickets today for a trip occurring in 3 months, you will see your Coins only after that trip has concluded.

Why is my transaction 'Pending'?

Transactions are pending when the merchant acknowledges your purchase, but has not yet provided the reward amount to us. There may be a lag of up to 8 weeks from the time of purchase to the time the reward is posted in your report.

When will my transaction status change from 'Pending' to 'Complete'?

Before a transaction status is set to 'Complete', the merchant must inform us of the Coins you've earned on your purchase. Transaction statuses are updated daily.

Why are negative amounts being listed in my transaction account?

All data is reported directly from the merchants, including negative amounts. A negative may reflect a return, a portion of an order that is not eligible for Coins (e.g. shipping and handling) or a partial order shipment, which will count toward your Coins after the remaining order ships.

Will I earn Coins if I forget to shop through this 4Loot Shopping Mall?

To earn Coins, you must start your everyday shopping at this 4Loot Shopping Mall and click through to your favorite merchants. You may also install our Toolbar, which tracks your transactions and Coins even if you forget to start your shopping at the mall.

Does my browser need to accept cookies to track Coins?

Yes, you must enable cookies on your computer to personalize the website presentation, access reporting features and track Coins on your purchases. Our merchants and partners also utilize cookies to process your Coins.

Can I redeem coupons, discounts or gift certificates through the 4Loot Shopping Mall?

The redemption process for each merchant is different. Follow the merchant redemption policy available on the coupon or gift certificate. Also keep in mind that you may not earn Coins when using a gift certificate. View the merchant's detail page for restrictions, and always begin your shopping at our mall before clicking to a merchant.

Why did a merchant change its Coins amount?

Online merchants change their Coins rate from time to time. Coins rates are also different for every merchant. Some reward a flat amount instead of a percentage of your purchase; some pay Coins based on your order subtotal, excluding taxes and surcharges; others pay different rates based on the type of merchandise or total amount purchased. View current Coins amounts on any product category or merchant detail page.

Do you offer a guarantee if I am dissatisfied with a purchase?

No. We do not offer a guarantee on your purchase with an online merchant. Each merchant is responsible for the quality of its merchandise. If you are dissatisfied with your purchase in any way, please contact the merchant directly so they may correct the issue.

Will I lose Coins on a return?

Yes, you will lose Coins earned on returned items. The item returned will be subtracted from your total and listed in your transaction report.

Why did I not receive Coins for a purchase when it said I would?

Our shopping and toolbar products are managed by a third party. We fund Coin rewards by allocating a portion of the affiliate fee that we receive from our third party when a user makes a direct purchase at an affiliated merchant site. In some instances, we don't receive a fee. This can happen in some cases for a variety of reasons:

In the above cases and a few others, 4Loot does not receive credit for the purchase and we can't award coins for these transactions. We're sorry for any confusion that might have been caused.

Search with Friends

How does Search with Friends work?

Search with Friends is very easy to play. Just click the start button and answer whether or not you think that your Facebook friends would like various things. Remember there is a time limit for each question, so move quick! The first round is just for practice. In the second round, if you get 7 or more correct, you will have a chance to spin to win some coins. You can only play Search with Friends once per day. Good luck!

How come it says that I don’t qualify to play?

To play Search with Friends, you must have a certain number of Facebook friends and they must have a certain number of Likes. This is required for the game to function properly.

In the first round, I answered more than 7 correct but didn’t win any coins.

Remember, the first round of Search with Friends is for practice. If you answer 7 or more correct in Round 2, you will earn a chance to spin to win. Good luck!

The spinner is not working at the end.

You’ll need flash enabled in your browser for the spinner to work. Please check that your flash is up-to-date.

4Loot Weekly Leader

I’ve won X coins this week but I’m not showing up on the Leaderboard?

The weekly leader is based on coins won by normal search only. So, it doesn't include coins won by daily return bonuses, quizzes, blitzes, referrals, etc. You can see your weekly coins won by search only on your profile page under your total coins won for the week. I hope that helps and good luck with your searching!

Instant Hourly Winner

How do I claim the Instant Hourly Winner?

If you are the Instant Hourly Winner, you will see your picture and name on the homepage in the box for the Instant Hourly Winner. Make sure to refresh the page to make sure that you are still the active winner. You must claim your coins by clicking the “Claim your Coins” link within the box while you are the active hourly winner. If your hour lapses and someone else is displayed on the homepage, you are no longer eligible for the prize.

How are the Hourly Instant Winners selected?

Today’s winners are selected randomly from all users who searched yesterday.